Fequently Asked Questions

How do I find Lower Micklin Touring Park?

We are located on the B5032 which runs from the village of Denstone to the village of Alton. We are situated about 1.5 miles from Denstone and 0.5 miles from Alton. This road may be shown as either Alton Road, Denstone or Denstone Lane, Alton. The post code is ST14 5DJ. On most SatNavs this will take you to our neighbours property which is called Micklin Farm. We are about 100m east (closer to Denstone). Our drive has clear signage at the bottom with the name LOWER MICKLIN FARM. Please do not drive up if it does not say Lower Micklin Farm at the bottom of the drive.

What 3 Words: views.trips.picnic

Do you charge extra for electricity?

No. - Electricity is included in the pitch price.

Do you charge extra for awnings?

No. Awnings must fit within the pitch boundaries and there must be a minimum distance of 3m between the awning and any other unit. Awnings must be securely tied down and taken down in high winds to prevent damage to other guests property.

Do you charge for children?

Children under 5 years old are free. All other guests in addition to the two included in the pitch price are charged at the same rate of £5.00 per person per night.

Are dogs allowed?

Yes. A maximum of two dogs will be allowed on any pitch. Dogs must be kept under control and on a lead at all times.Dogs must not be left unattended at any time. Day kennels are available locally at Highwood Boarding Kennels (https://www.highwoodboardingkennels.co.uk/) Dogs may be exercised on the perimeter walk but all fouling must be cleared up immediately.

Do you allow single sex groups?

Single sex groups will only be allowed if they telephone first to discuss the booking. Rules regarding anti-social behaviour and noise will be strictly enforced.

Do you allow young groups?

Under 21 year old groups will only be allowed if they telephone first to discuss the booking. Rules regarding anti-social behaviour and noise will be strictly enforced.

Do you have any other accommodation?

There are also three self-contained holiday cottages available on the farm. For further details please phone 01889 590119
or visit www.lowermicklinfarm.co.uk

Are gazebos allowed?

Yes. Gazebos must fit within the pitch boundaries and must be securely tied down and taken down in high winds to prevent damage to other guests property.

Is it possible to rent the whole caravan park for exclusive use?

Yes. As we are a relatively small caravan park with just 30 pitches we are able to offer Exclusive Use of the site. This enables you to book the site for your group and not have to worry about disturbing or being disturbed by other people. Certain conditions apply. Please click Exclusive Use for more details.

 

Are barbeques allowed?

Yes. All barbeques and cooking equipment must be raised off the grass. We can supply large disposable barbeques and stands to save you bringing your own. The barbeques cost £5 and a refundable deposit will be charged for the stand. Open fires are not permitted.

Do you have wi-fi?

Yes. We provide free Wifi. This is a rural radio service and speed and coverage is variable. The best signal is obtained nearer the toilet block. Please remember this is a shared, unsecure service and should not be used for personal data or streaming of video. There is an excellent 4G signal which is much faster than WiFi in this area.

 

What time is check-in and check-out?

The earliest arrival time is 3.00pm  and all pitches must be vacated by 11.00 on day of departure

How do I get to Alton Towers?

The entrance to Alton Towers is just two miles by road. Driving is the simplest method. Alton Towers is just two miles and the journey will take approx. 10 minutes depending on traffic. You will have to pay £6 to park your car in Alton Towers and take the monorail from the car park to the main gate. Walking to Alton Towers by public footpath is possible but you will need to consult a map. Walking by road is not recommended.

Is there a bus or taxi service?

At present the only bus is the once a day service to Alton Towers at 10.30 and returning at 15.45 and 17.30. (Timetable). Taxis are available starting at £10.00 for four people to Alton Towers (Local Taxis).

What is there to do while the children are at Alton Towers?

The area is full of more sedate opportunities for people who do not wish to partake in Alton Towers. Footpaths lead from Lower Micklin in all directions allowing circular walks of varying distances and with plentiful tea rooms and pubs to break the journey. We are also only 10 miles from The Peak District and all it offers. Alternatively there are the market towns of Leek and Ashbourne or a day at the races in Uttoxeter. Please look at our Days Out page for more ideas.

How do you take payment?

The pitch price is payable by debit or credit card at time of booking and includes two people. Any additional people are paid for on arrival by card. 

Do you offer refunds?

Postponement and cancellation due to Covid-19

This clause explains when you, or we, may cancel or agree to postpone your holiday due to Government restrictions. We prefer that you postpone but will always allow you to cancel where the law gives you the right to do so.

The rights in this clause are additional to any other rights either of us may have in our terms and conditions.

We promise to keep all our customers safe. We ask you not to book if the law prevents you visiting or staying with us, or if Government guidance means that you should not visit or stay with us even if the law still allows you to. Our promise also means that there are limited circumstances in which we may need to cancel your holiday.

Either of us has the right to cancel your holiday, or any full unused days, if the law prevents you from visiting or staying with us. If your holiday has not started, then we will refund your booking in full less any costs we have already incurred on your holiday which we cannot recover elsewhere (“Direct Costs”). If your holiday has started, then we will refund in full any full days unused when we cancel, again less any Direct Costs. We will not charge an administration fee.

Either of us also has the right to cancel your holiday, or any full unused days, if Government guidance means that you should not visit or stay with us, even if the law still allows you to do so. If your holiday has not started, then we will refund your booking in full. If your holiday has started, then we will refund in full any full days unused when we cancel. We will not charge an administration fee and we will not deduct any Direct Costs.

Changes to our facilities and services

We may make reasonable changes to the facilities and services at the park provided these changes do not materially reduce their quality. Our changes may reflect changes in relevant laws and regulatory requirements or implement minor technical adjustments and improvements, for example to address a health and safety risk.

If we make changes to the facilities and services at the park which materially reduce their quality, we will give you the choice between confirming your booking, agreeing new booking dates with us or cancelling. If your holiday has not started and you decide to cancel, then we will refund your booking in full. If your holiday has started, then we will refund in full any full days unused when we cancel. We will not charge an administration fee, and we will not deduct any Direct Costs.

  • Customer Comments

    Overall, a great site, very very clean, very quiet, exactly what we hoped caravanning would be like, would definitely recommend it. Just hope future sites are of the same standard because the bar has now been set.

  •  

    The new purpose-built toilet/shower block is very very nice - possibly one of the best showers I've had on a campsite - and I like to stay on 5 star sites normally. Very new, very clean.

  •  

    The site is very quiet & peaceful with a play area for children and a good sized, mowed field where a ball can be kicked around. We really enjoyed our stay at this well thought out, family run campsite and would recommend it to other users visiting the area.